INFORMATION ABOUT US

This website is owned and operated and by Enhance Beauty & Spa.

Registered address.

7 John Street

Penicuik

Midlothian

Eh26 8hn

Ownership of rights

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose. They are the ownership of Enhance Beauty.

Links to Third Party Sites:

The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.

Third Party Widgets:

Some of our Services contain widgets and social media features, such as the Twitter “tweet” button. These widgets and features collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.

With your Consent:

We share information about you with third parties when you give us consent to do so. For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial.

We may disclose your information to third parties if:

We sell or buy any business or assets, in which case we may disclose our personal data to the prospective buyer or seller of such business or assets.

If Enhance Beauty Direct or substantially all of its assets are acquired by a third party, in which case personal data held by Enhance Beauty Direct will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Enhance Beauty Direct, our customers or others. This includes exchanging information with other companies for the purposes of fraud protection and credit risk reduction.

Data Portability and Account Closure

You may request a copy of your personal data in an electronic format. We will respond to your request within 30 days. You may request to close your account by contacting us at hello@enhancebeautydirect.co.uk.  Upon closing your account, you may request that your personal data be deleted. It may take up to 30 days for account data to be deleted. After deletion, you will no longer be able to access your account and your account will be unrecoverable. The request will be honoured only to the extent it is no longer necessary for any services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If any of this information changes, you must ensure that you amend the details in order for us to provide you with the best possible service. If at any time you have questions about our practices or any of your rights described, you may reach us at hello@enhancebeautydirect.co.uk.

Availability

All items are subject to availability. Validly stated prices on our website remain in effect for so long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the goods you have ordered are not available. Minimum order is 1.00 GBP

Accuracy of Content

We take reasonable steps in the preparation and maintenance of this Website to ensure that all prices quoted are correct at time of publishing, and that the descriptions of our products are fair and accurate. However, we do reserve the right to decline any order where there has clearly been a material error, or where there is an inaccuracy or omission in the price and/or description of any of our products and/or services as displayed or advertised on the Website.

All prices are displayed including VAT and exclusive of delivery charges. The total cost of your order is the price of the merchandise ordered including VAT at the current rate and delivery charges.

Payment

Payment can be made by any of the following methods: all major debit/credit cards including Switch/Maestro, Solo, Visa, Visa Debit, Visa Electron, MasterCard. Payment will be debited and cleared from your account at the point at which your order is placed. You confirm that the credit or debit card being used is yours. Please note that all credit/debit cardholders are subject to validation checks and authorisation by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorise payment to enhancebeautydirect.co.uk, we will not be liable for any delay or non-delivery of merchandise. We retain the legal ownership of all merchandise until full payment has been made by you and received by us and legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise to you.

We use the latest strong encryption technology to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you provide when you place an order for delivery to another address, and your purchasing history.

Pricing

Enhance Beauty Direct will not be held responsible for pricing errors due to software malfunctions or human error. This website operates on an ‘invitation to treat’ basis and not as an ‘offer for sale’ – as a result, Enhance Beauty Direct reserve the right to decline any order received.

Discount Codes

You may only redeem one code at a time so we advise you to choose the promotion best suited to your purchase. Discount codes cannot be used in conjunction with any other offer or voucher codes.

Product Appearance

Please note that some products appearance may vary to the images on the website. The product size and contents will remain the same. Some products come without boxes.

Refunds

Enhance Beauty Direct hopes that you will be pleased with your order. However, if for any reason you are not completely satisfied, we are happy to offer a refund, exchange or replacement, on all goods returned to us within 14 days of your receipt of goods. For hygiene reasons products must be in their original, unopened and unused condition with all tamper resistant seals, packaging and cellophane intact.

Our prices are very low and give you the opportunity of saving some money when you buy from us. To keep our prices down, we cannot refund the delivery charges incurred when your order was sent or when you send an item back. If you benefited from free delivery then we do reserve the right to refund you for your return, minus the delivery and re-stocking costs of £4.99 for UK orders and £6.99 for international orders.

Re-Despatch of Orders

In the event that your order is returned to us, due to it not being collected from the Post Office or Couriers, or if the details you gave when placing your order were incorrect, then a £4.99 handling fee will be charged for UK orders and £6.99 for international orders. This charge will be applied either for the cancellation or for the re-sending of your order.

Cancellation Right

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at any time within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods. If you wish to cancel an order under these terms, please email us a notice of cancellation to hello@enhance-beauty.co.uk and return the goods to us; we appreciate if they are in their original, unopened and unused condition. Your statutory rights are not affected. More information about the Distance Selling Directive can be found at www.legislation.gov.uk

Cancellation Policy

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at any time within 7 days of receiving your goods. This applies to unopened products only. If you have benefited from free delivery Enhance Beauty Direct reserve the right to refund the cost of your products minus any delivery costs we have incurred in sending the products out to you. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which you received the goods. If you wish to cancel an order under these terms, please email us a notice of cancellation to hello@enhance-beauty.co.uk and return the goods to us. Your statutory rights are not affected. More information about the Distance Selling Directive can be found at legislation.gov.uk

Newsletter

You agree to receive emails from us about special offers, new products and information from Enhance Beauty Direct when you place an order with us. You have the right to unsubscribe your email address from our mailing list using our link to do so. You will find this in our newsletters.

Thank you for taking the time to read our terms and conditions. If you have any questions regarding this then please contact hello@enhance-beauty.co.uk

These terms & conditions do not affect your statutory legal rights.