Refunds & Refunds
Enhance Beauty Direct hopes that you will be pleased with your order.
However, if for any reason you are not completely satisfied, we are happy to offer a refund, exchange or replacement, on all goods returned to us within 14 days of your receipt of goods.
For hygiene reasons products must be in their original, unopened and unused condition with all tamper resistant seals, packaging and cellophane intact.
To keep our prices down, we cannot refund the delivery charges incurred when your order was sent or when you send an item back.
If you benefited from free delivery then we do reserve the right to refund you for your return, minus the delivery and re-stocking costs of £4.99 for UK orders and £6.99 for international orders.
We will gladly accept returns for any Dermalogica products purchased, except discontinued products, and will issue a refund upon receiving your items within 14 days of the PURCHASE date.
Please contact Enhance Beauty Direct should you experience any skin responses to using any Dermalogica products to obtain further advice from our expert skin therapists.
All returns must be pre approved by Enhance Beauty Direct.
Returns requests should be sent to firstname.lastname@example.org